Privacy Policy

Introduction

Welcome to the 7e7772 Privacy Policy. 7e7772 (referred to as "the Company", "we", "us", or "our") operates the online gaming and sports betting platform accessible at https://7e7772.net. This Privacy Policy applies to all users of the 7e7772 platform, including registered players, visitors, and any individual whose personal data is processed in connection with their interaction with the website.

We recognise that privacy matters deeply to our players across Bangladesh — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. This Policy is written in plain English so you can clearly understand what data we hold about you, why we hold it, how we use it, and what your rights are in relation to it.

By registering an account, making a deposit, placing a wager, or otherwise using the 7e7772 platform, you confirm that you have read and understood this Privacy Policy. Please read it carefully alongside our Terms & Conditions. If you do not agree with how we process your personal data as described in this Policy, you should discontinue use of the platform and contact us at [email protected] to request account closure.

Personal Data We Collect

7e7772 collects personal data in the following categories. The specific data points collected depend on your level of engagement with the platform:

2.1 Identity and Contact Data

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (used to verify compliance with the 18+ age requirement)
• Email address (primary communication channel)
• Mobile phone number
• Residential address (city, district, division within Bangladesh)
• Nationality

2.2 Identity Verification (KYC) Data

• Scanned copies or photographs of government-issued photo ID (National ID card, passport, or driving licence)
• Proof of address documents (utility bills, bank statements, or government correspondence)
• Proof of payment method ownership (screenshots confirming bKash, Nagad, or Rocket account registration under your name)
• Selfie or live verification photograph where requested during enhanced due diligence checks

2.3 Financial Transaction Data

• Deposit and withdrawal amounts in Bangladeshi Taka (৳ BDT)
• Payment method identifiers (bKash account number, Nagad account number, Rocket account number, Upay reference, bank account details)
• Transaction timestamps, reference numbers, and status records
• Bonus credits, wagering progress records, and promotional eligibility data

2.4 Gaming Activity Data

• Betting history across sports (cricket, football , kabaddi) and casino games (slots, live dealer, table games)
• Game session durations, wager amounts, and win/loss records
• Responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests)
• Account balance history and cashback or reward calculations

2.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session identifiers, login timestamps, and authentication logs
• Referral source (how you arrived at the 7e7772 platform)

2.6 Communications Data

• Content and records of support communications sent to [email protected]
• Records of any complaints submitted to the 7e7772 platform
• Email marketing preferences and opt-in or opt-out records

How We Collect Your Data

7e7772 collects personal data through the following channels and mechanisms:

• Account Registration: You provide identity and contact data directly when creating your 7e7772 account.
• KYC Verification Submissions: You upload identity documents directly to the 7e7772 platform when completing mandatory verification.
• Deposit and Withdrawal Transactions: Financial data is captured automatically when you initiate payment transactions through bKash, Nagad, Rocket, Upay, or bank transfer channels.
• Platform Usage: Gaming activity data, session data, and device data are collected automatically as you interact with the 7e7772 website and its features.
• Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies collect technical data as you browse the 7e7772 platform. See Section 09 for full cookie details.
• Customer Support Interactions: When you contact us at [email protected], we collect and retain the content of those communications.
• Third-Party Verification Providers: Identity verification and fraud screening services may share verification results and risk scores with 7e7772 as part of our KYC process.

How We Use Your Personal Data

The table below summarises the purposes for which 7e7772 processes your personal data and the categories of data involved in each processing activity:

We will not use your personal data for any purpose that is incompatible with those listed in this Policy without first obtaining your explicit consent or having a separate lawful basis to do so.

Legal Basis for Processing

7e7772 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract we hold with you as a registered player — including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and financial crime prevention obligations.
• Legitimate Interests: Processing undertaken to pursue our legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your fundamental rights.
• Consent: Processing based on your freely given, specific, and informed consent — particularly in the context of marketing communications and optional data analytics. You may withdraw consent at any time by contacting [email protected], without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing & Third Parties

7e7772 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your data with carefully selected third parties where necessary to operate the platform and meet our legal obligations:

6.1 Payment Processing Partners

To process your deposits and withdrawals in Bangladeshi Taka, we share necessary financial data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These providers process your payment data under their own privacy terms and applicable financial regulations. 7e7772 shares only the minimum data required to complete each transaction.

6.2 Identity Verification and KYC Providers

We engage regulated third-party identity verification services to assist with KYC checks, age verification, and anti-money laundering screening. These providers receive the personal and document data you submit during verification and return verification results to 7e7772. They operate under binding data processing agreements that restrict their use of your data to verification purposes only.

6.3 Game Content Providers

The 7e7772 platform integrates games from licensed studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive session and wagering data necessary to deliver game results, calculate winnings, and maintain game integrity. Game providers do not receive your identity or financial data beyond what is required for regulatory compliance by their own licence conditions.

6.4 Legal and Regulatory Authorities

We may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required by applicable law, court order, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or serious harm. 7e7772 will comply with legitimate legal requests while taking reasonable steps to notify you where permitted by law.

6.5 IT Infrastructure and Security Providers

Our hosting, cybersecurity, and analytics infrastructure providers may process personal data on our behalf as data processors. All such providers are bound by contractual data processing agreements that require them to maintain appropriate security standards and prohibit them from processing your data for any purpose beyond the services they provide to 7e7772.

Data Retention

7e7772 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting obligations. The following general retention periods apply:

Where 7e7772 is required by law to retain data for a longer period — for example, under anti-money laundering regulations — the legally mandated period will take precedence over the standard retention periods listed above. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual.

Security Measures

7e7772 implements a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our key security measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and the 7e7772 platform is encrypted using industry-standard TLS/SSL protocols, preventing interception by third parties during transit.
• Encrypted Data Storage: Sensitive personal data — including KYC documents, payment method details, and authentication credentials — is stored in encrypted form at rest.
• Access Controls: Access to personal data within the 7e7772 organisation is restricted on a strict need-to-know basis. Staff members may only access data relevant to their specific role and responsibilities.
• Multi-Factor Authentication: Administrative access to systems containing personal data requires multi-factor authentication to reduce the risk of unauthorised internal access.
• Intrusion Detection and Monitoring: The 7e7772 platform is monitored continuously for suspicious activity, anomalous access patterns, and potential security incidents through automated detection systems.
• Regular Security Assessments: We conduct periodic security reviews and vulnerability assessments to identify and remediate potential weaknesses in our data protection infrastructure.
• Staff Training: All 7e7772 staff with access to personal data receive regular training on data protection obligations, security best practices, and the proper handling of player information.

While 7e7772 takes data security seriously and implements robust protective measures, no digital system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected players and relevant authorities in accordance with our legal obligations and as promptly as circumstances permit.

Cookies & Tracking Technologies

The 7e7772 platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure user experience. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on the 7e7772 platform:

9.1 Strictly Necessary Cookies

These cookies are essential for the 7e7772 platform to function correctly. They enable core features including user authentication, session management, load balancing, and security token validation. These cookies cannot be disabled without significantly impairing your ability to use the platform.

9.2 Functional Cookies

Functional cookies remember your preferences — such as your language setting, selected payment method, and responsible gaming tool configurations — so you do not need to re-enter them on each visit. They improve the continuity of your experience across sessions.

9.3 Analytics Cookies

We use analytics cookies to collect aggregated, anonymised information about how players navigate and interact with the 7e7772 platform. This data helps us understand which features are most used, identify usability issues, and prioritise platform improvements. Analytics data does not identify individual players.

9.4 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 7e7772 platform. Detailed instructions for managing cookies are available in your browser's help documentation. Strictly necessary cookies cannot be disabled through browser controls as they are required for basic platform operation.

Your Privacy Rights

As a player whose personal data is processed by 7e7772, you hold the following rights in relation to your personal information. To exercise any of these rights, contact us at [email protected] with your registered account details and a clear description of your request. We will respond within 30 days:

• Right of Access: You may request a copy of all personal data that 7e7772 holds about you, together with information about how and why it is processed.
• Right to Rectification: You may request that inaccurate or incomplete personal data held about you is corrected or updated. For basic account details, you may update some information directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you object to processing. This right is subject to our legal retention obligations — for example, financial transaction records required by anti-money laundering regulations cannot be deleted before the mandatory retention period expires.
• Right to Restriction: You may request that processing of your personal data is temporarily restricted while a rectification or objection request is under review.
• Right to Data Portability: You may request a copy of the personal data you have provided to 7e7772 in a structured, commonly used, and machine-readable format, where processing is based on consent or contractual necessity.
• Right to Object: You may object to processing of your personal data where that processing is based on our legitimate interests. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. To withdraw marketing consent, contact [email protected] or use the unsubscribe mechanism in any marketing email.

Minors and Age Restriction

The 7e7772 platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in our account registration and KYC process, and we take all reasonable measures to identify and prevent underage registration.

If we discover that personal data has been collected from a person under 18, we will immediately suspend the account, delete the associated personal data as promptly as our legal obligations permit, and — where required — report the matter to relevant authorities. If you are a parent or guardian and believe that a minor has registered an account on the 7e7772 platform using false information, please contact us immediately at [email protected] so we can take appropriate action.

Changes to This Privacy Policy

7e7772 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or operational requirements. When material changes are made, we will update the "Effective" date at the top of this document and, where reasonably practicable, notify registered players via the email address associated with their account.

We encourage you to review this Privacy Policy periodically to stay informed about how 7e7772 protects your personal data. Your continued use of the platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised Policy, you must cease using the platform and may request account closure by contacting [email protected].

Previous versions of this Privacy Policy are available upon request by contacting our support team. All requests for archived policy versions will be fulfilled within 14 business days.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7e7772 processes your personal data, please reach out to our dedicated support team using the following contact details:

• Email: [email protected] (plain text — this is not a clickable link)
• Response Time: Our support team operates 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6). We aim to respond to all privacy enquiries within 30 calendar days.
• Language: All privacy communications are handled in English.

For questions about responsible gaming tools, deposit limits, or self-exclusion, please visit our dedicated Responsible Gaming page before contacting support. For general questions about your account, deposits, or withdrawals, our FAQ page provides answers to the most common queries.